69bd Privacy Policy

69bd (bundles.ws) is a trusted online betting platform among users in Bangladesh. We believe privacy is a fundamental right, which is why this Privacy Policy has been created — so you can clearly understand what information we collect about you and why.

This privacy policy applies to the 69bd website (69bd.ws), mobile application, and all our services. It takes effect whenever you register, log in, or use any service on our platform.

69bd complies with international data protection standards and is committed to ensuring the highest level of security for user information. Our privacy policy is written to be simple, transparent, and easy to understand for users in Bangladesh.

We collect various types of information when you open an account and use services on 69bd. This information falls into three main categories:

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

69bd uses your data only for specific, legitimate purposes. In accordance with our Privacy Policy, we use your information for the following:

• Account Management: Confirming your registration, securing your login, and handling account-related communications.
• Financial Transaction Processing: Processing deposits and withdrawals, and maintaining transaction records.
• KYC Verification: Verifying age and identity in compliance with international regulations.
• Fraud Prevention: Detecting unusual activity and ensuring the security of the platform.
• Customer Support: To address your complaints and questions promptly.
• Service Improvement: Analyzing user experience to improve the platform.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Promotional Communications: Keeping you informed about bonuses and offers, with your consent.

We never use your personal data as the sole basis for automated decision-making. Any significant decision is subject to human review.

At 69bd, we follow the highest security standards to protect your data. Our technical measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Encrypted Database: Stored data is kept in encrypted form.
• Firewall Protection: Robust firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to the data they need.

Data Retention Period: Data is retained for the duration of your account and, after closure, for as long as required by law. Financial transaction records are generally kept for up to 5 years after account closure.

69bd does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• KYC Verification Services: Approved third-party services may be used for identity verification.
• Legal Authorities: Information may be disclosed when legally required by a court order or government directive.
• Anti-Money Laundering: Information may be shared with regulatory bodies as required under international AML regulations.
• Business Transfer: In the event of a company merger or acquisition, data may transfer to the new owner — however, the terms of this privacy policy will remain in effect.

Whenever information is shared with third parties, we require them to uphold our privacy standards. We never share your data for advertising purposes.

69bd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: These are essential for keeping the website operational and maintaining login sessions. They cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and similar settings. These are optional.
• Analytics Cookies: Used to understand how the site is being used. No personal information is collected.
• Security Cookies: Helps detect fraudulent activity.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain features on the website.

As a 69bd user, you have clear rights over your personal data. We fully respect those rights:

To exercise these rights, please contact us support@69bd.ws. We will respond to your request within 30 days. Due to legal obligations, some data may not be erasable — you will be informed of the reason if that is the case.

69bd is strictly a platform for users aged 18 and above. We do not collect data from minors or allow them to register an account.

• Age is verified at the time of registration.
• Age-related document verification is mandatory as part of the KYC process.
• Any account identified as belonging to a minor will be immediately suspended and all associated data will be deleted.
• Parents or guardians with concerns are welcome to contact us.

69bd may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following:

• A notification will be sent to your registered email address.
• A notification will be displayed upon logging into the platform.
• The date of any changes will be noted on the privacy policy page of the website.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly to stay informed.

Contact us for any privacy-related questions, complaints, or requests. Our dedicated privacy team is ready to help resolve your concerns.

• Email: support@69bd.ws
• Live Chat: Available 24/7 (click the chat icon at the bottom right of the website)
• Response Time: Up to 48 hours for email, instant for live chat

Please try to resolve your complaint directly with us first. If it cannot be resolved through discussion, you have the right to lodge a complaint with an international data protection authority.